Vietnam Airlines Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel
Passengers can cancel their reservation and receive a full refund within 24 hours after the reservation is made.
24-Hour Rule
Yes — free cancellation within 24 hours of booking. Passengers can cancel their reservation and receive a full refund within 24 hours after the reservation is made.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Not permitted |
| Main Cabin | USD 50 - USD 120 before departure, USD 80 - USD 170 after departure |
| Premium | USD 30 - USD 100 before departure, USD 50 - USD 120 after departure |
| Business | USD 30 - USD 100 before departure, USD 50 - USD 120 after departure |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Not permitted |
| Main Cabin | USD 30 - USD 100 before departure, USD 50 - USD 120 after departure |
| Premium | Permitted without fee before departure, USD 30 - USD 100 after departure |
| Business | Permitted without fee before departure, USD 30 - USD 100 after departure |
Refund Method
Original form of payment. For all economy classes they refund it within 30-45 days with a small fee (as long as you cancel 3 hours before check-in).
Same-Day Change
Subject to fare rules and availability.
No-Show Policy
The No-show fee applies to passengers who do not take the flight and do not change or refund their ticket at least 3 hours before the scheduled departure time shown on the ticket.
How to Cancel
- Log in to Manage Booking on the Vietnam Airlines website.
- Select the flight segment you wish to cancel.
- Follow the prompts to cancel the seat.
- Request a refund or rebook a new flight at least 3 hours before departure to avoid no-show fees.
Tips
- Cancel at least 3 hours before departure to avoid no-show fees.
- Seat cancellation is not the same as ticket changing or refunding.
- Ancillary services purchased with the ticket cannot be changed or refunded.
- If your itinerary includes PVI travel insurance, contact PVI Insurance directly for changes/refunds.
Frequently Asked Questions
- What is Vietnam Airlines cancellation policy?
- Vietnam Airlines cancellation policy allows free cancellation within 24 hours of booking (must be booked 7+ days before departure for US flights). After 24 hours: Main Cabin — usd 50 - usd 120 before departure, usd 80 - usd 170 after departure. Basic Economy — not permitted.
- Can I cancel a Vietnam Airlines flight for free?
- Yes — Passengers can cancel their reservation and receive a full refund within 24 hours after the reservation is made. USD 50 - USD 120 before departure, USD 80 - USD 170 after departure
- What is Vietnam Airlines's change fee?
- Main Cabin: USD 30 - USD 100 before departure, USD 50 - USD 120 after departure. Basic Economy: Not permitted.
- How do I get a refund from Vietnam Airlines?
- Original form of payment. For all economy classes they refund it within 30-45 days with a small fee (as long as you cancel 3 hours before check-in).
- What happens if I no-show on Vietnam Airlines?
- The No-show fee applies to passengers who do not take the flight and do not change or refund their ticket at least 3 hours before the scheduled departure time shown on the ticket.