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Vietnam Airlines Cancellation & Change Policy (2026)

Last updated: May 12, 2026

Quick Answer

Vietnam Airlines offers free cancellation within 24 hours of booking. After that, Main Cabin and above: usd 50 - usd 120 before departure, usd 80 - usd 170 after departure. Basic Economy: not permitted.

24-Hour Free Cancellation

Passengers can cancel their reservation and receive a full refund within 24 hours after the reservation is made.

Change Fees by Fare Class

Fare ClassChange Fee
basic EconomyNot permitted
main CabinUSD 30 - USD 100 before departure, USD 50 - USD 120 after departure
premiumPermitted without fee before departure, USD 30 - USD 100 after departure
businessPermitted without fee before departure, USD 30 - USD 100 after departure

Cancellation Fees & Refund Type

Fare ClassCancellation Policy
basic EconomyNot permitted
main CabinUSD 50 - USD 120 before departure, USD 80 - USD 170 after departure
premiumUSD 30 - USD 100 before departure, USD 50 - USD 120 after departure
businessUSD 30 - USD 100 before departure, USD 50 - USD 120 after departure

How Refunds Work

Original form of payment. For all economy classes they refund it within 30-45 days with a small fee (as long as you cancel 3 hours before check-in).

Same-Day Flight Change

Subject to fare rules and availability.

No-Show Policy

The No-show fee applies to passengers who do not take the flight and do not change or refund their ticket at least 3 hours before the scheduled departure time shown on the ticket.

How to Cancel Your Vietnam Airlines Flight

  1. 1Log in to Manage Booking on the Vietnam Airlines website.
  2. 2Select the flight segment you wish to cancel.
  3. 3Follow the prompts to cancel the seat.
  4. 4Request a refund or rebook a new flight at least 3 hours before departure to avoid no-show fees.

Expert Tips

💡 Cancel at least 3 hours before departure to avoid no-show fees.

💡 Seat cancellation is not the same as ticket changing or refunding.

💡 Ancillary services purchased with the ticket cannot be changed or refunded.

💡 If your itinerary includes PVI travel insurance, contact PVI Insurance directly for changes/refunds.

Frequently Asked Questions

Can I cancel a Vietnam Airlines flight for free?
Yes — Passengers can cancel their reservation and receive a full refund within 24 hours after the reservation is made. USD 50 - USD 120 before departure, USD 80 - USD 170 after departure
What is Vietnam Airlines's change fee?
Main Cabin: USD 30 - USD 100 before departure, USD 50 - USD 120 after departure. Basic Economy: Not permitted.
How do I get a refund from Vietnam Airlines?
Original form of payment. For all economy classes they refund it within 30-45 days with a small fee (as long as you cancel 3 hours before check-in).
What happens if I no-show on Vietnam Airlines?
The No-show fee applies to passengers who do not take the flight and do not change or refund their ticket at least 3 hours before the scheduled departure time shown on the ticket.

More Vietnam Airlines Guides