Volaris Cancellation Policy (2026)

You can cancel up to 24 hours after booking for a full refund to the original form of payment, provided the flight is not scheduled to depart within 24 hours.

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Page updated: August 2026

24-Hour Rule

Yes — free cancellation within 24 hours of booking. You can cancel up to 24 hours after booking for a full refund to the original form of payment, provided the flight is not scheduled to depart within 24 hours.

Cancellation Fees

Fare ClassFee
Basic EconomyNon-refundable after 24 hours. Electronic credit may be offered minus cancellation fees.
Main CabinNon-refundable after 24 hours. Electronic credit may be offered minus cancellation fees.
PremiumFull refund available as electronic credit.
BusinessContact airline for details

Change Fees

Fare ClassFee
Basic EconomyChanges permitted for a fee plus fare difference.
Main CabinChanges permitted for a fee plus fare difference.
PremiumUnlimited flight changes included (fare difference applies).
BusinessContact airline for details

Refund Method

Refunds are generally provided as electronic credit (Volaris credit) valid for future travel, except for 24-hour cancellations which go to the original payment method.

Same-Day Change

Same-day changes are subject to availability and may incur a fee plus fare difference.

No-Show Policy

If you do not show up for your flight, the entire ticket value is forfeited.

If Volaris Cancels Your Flight

When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.

Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.

The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.

Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).

How to Cancel

  1. Go to the Volaris website and click on 'My Trips'.
  2. Enter your reservation code and last name.
  3. Select the flight you wish to cancel.
  4. Follow the prompts to cancel and receive your electronic credit or refund.

Tips

  • Cancel within 24 hours of booking for a full refund to your original payment method.
  • Consider purchasing the 'Plus' fare if you anticipate needing to change or cancel your flight.
  • Electronic credits are typically valid for a limited time, so be sure to use them before they expire.

Frequently Asked Questions

What is Volaris cancellation policy?
Volaris offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refunds are generally provided as electronic credit (Volaris credit) valid for future travel, except for 24-hour cancellations which go to the original payment method.
Can I cancel a Volaris flight for free?
Yes — You can cancel up to 24 hours after booking for a full refund to the original form of payment, provided the flight is not scheduled to depart within 24 hours.
What is Volaris cancellation policy after 24 hours?
Once the 24-hour window expires, fees apply by fare class. Main Cabin: Non-refundable after 24 hours. Electronic credit may be offered minus cancellation fees.. Basic Economy: Non-refundable after 24 hours. Electronic credit may be offered minus cancellation fees.. Premium: Full refund available as electronic credit..
What is Volaris's change fee?
Main Cabin: Changes permitted for a fee plus fare difference.. Basic Economy: Changes permitted for a fee plus fare difference..
How do I get a refund from Volaris?
Refunds are generally provided as electronic credit (Volaris credit) valid for future travel, except for 24-hour cancellations which go to the original payment method.
What happens if I no-show on Volaris?
If you do not show up for your flight, the entire ticket value is forfeited.