WestJet Airlines Cancellation Policy: Fees & Refund Rules
You can change or cancel your flight within 24 hours of booking for no fee, as long as your flight isn't leaving within the next 24 hours.
Have a question about WestJet cancellation policy?
Talk to an ExpertPage updated: August 2026
24-Hour Rule
Yes — free cancellation within 24 hours of booking. You can change or cancel your flight within 24 hours of booking for no fee, as long as your flight isn't leaving within the next 24 hours.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Cancellations are non-refundable for UltraBasic fares. No refund or future travel credit. |
| Main Cabin | 100-118 CAD/USD for flights within Canada and to all destinations except Europe & Asia. 150-177 CAD for Europe. EconoFlex allows cancellation for no fee (credit to Travel Bank). |
| Premium | 100-118 CAD/USD for flights within Canada and to all destinations except Europe & Asia. 300-354 CAD for Europe. PremiumFlex allows cancellation for no fee. |
| Business | 100-118 CAD/USD for flights within Canada and to all destinations except Europe & Asia. 600-708 CAD for Europe. BusinessFlex allows cancellation for no fee. |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Changes are not allowed for UltraBasic fares. |
| Main Cabin | A change fee applies for Econo and Member Exclusive fares. EconoFlex allows changes for no fee. |
| Premium | A change fee applies for Premium fares. PremiumFlex allows changes for no fee. |
| Business | A change fee applies for Business fares. BusinessFlex allows changes for no fee. |
Refund Method
Refunds are provided based on your fare rules, either to your original form of payment (for Flex fares), or as a Travel Bank credit (for standard Econo/Premium/Business fares).
Same-Day Change
There is no change fee for Silver, Gold, and Platinum rewards members for same-day changes, unless booked on an UltraBasic fare.
No-Show Policy
If you fail to cancel before your flight's scheduled time of departure, you will be considered a no-show. The value of the missed flight is lost.
If WestJet Cancels Your Flight
When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.
Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.
The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.
Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).
How to Cancel
- Go to the WestJet website and click on 'Manage Trips'.
- Enter your reservation code and last name to access your booking.
- Select the option to cancel your flight.
- Review any applicable cancellation fees and confirm the cancellation.
Tips
- Cancel within 24 hours of booking for a full refund to the original form of payment.
- Consider booking EconoFlex, PremiumFlex, or BusinessFlex fares if you need flexibility, as they have no cancellation fees.
- UltraBasic fares are completely non-refundable and cannot be changed or cancelled.
- Always cancel at least 2 hours before departure to avoid being considered a no-show.
Frequently Asked Questions
- What is WestJet cancellation policy?
- WestJet offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refunds are provided based on your fare rules, either to your original form of payment (for Flex fares), or as a Travel Bank credit (for standard Econo/Premium/Business fares).
- Can I cancel a WestJet flight for free?
- Yes — You can change or cancel your flight within 24 hours of booking for no fee, as long as your flight isn't leaving within the next 24 hours.
- What is WestJet cancellation policy after 24 hours?
- Once the 24-hour window expires, fees apply by fare class. Main Cabin: 100-118 CAD/USD for flights within Canada and to all destinations except Europe & Asia. 150-177 CAD for Europe. EconoFlex allows cancellation for no fee (credit to Travel Bank).. Basic Economy: Cancellations are non-refundable for UltraBasic fares. No refund or future travel credit.. Premium: 100-118 CAD/USD for flights within Canada and to all destinations except Europe & Asia. 300-354 CAD for Europe. PremiumFlex allows cancellation for no fee..
- What is WestJet's change fee?
- Main Cabin: A change fee applies for Econo and Member Exclusive fares. EconoFlex allows changes for no fee.. Basic Economy: Changes are not allowed for UltraBasic fares..
- How do I get a refund from WestJet?
- Refunds are provided based on your fare rules, either to your original form of payment (for Flex fares), or as a Travel Bank credit (for standard Econo/Premium/Business fares).
- What happens if I no-show on WestJet?
- If you fail to cancel before your flight's scheduled time of departure, you will be considered a no-show. The value of the missed flight is lost.