What is Zipair cancellation policy?

Zipair offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Original form of payment for taxes/fees or eligible 24-hour cancellations. Vouchers available for Flex Biz package purchasers.

What is Zipair cancellation policy after 24 hours?

Once the 24-hour window expires, fees apply by fare class. Main Cabin: Non-refundable for most routes. For Seoul routes, cancellation fees apply (e.g., 10,000 JPY before departure for Tokyo-Seoul). Taxes and fees may be refunded.. Basic Economy: Non-refundable for most routes. For Seoul routes, cancellation fees apply (e.g., 5,000 JPY before departure for Tokyo-Seoul). Taxes and fees may be refunded.. Premium: Contact airline for details.

What is Zipair's change fee?

Main Cabin: Not permitted. Basic Economy: Not permitted.

Zipair Cancellation Policy (2026)

For US/Canada flights, cancellations within 24 hours of reservation and 7 days or more before departure will be refunded in full by original payment method. For flights purchased on the Korea website, cancellation fees are waived within 24 hours of purchase.

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Page updated: August 2026

24-Hour Rule

Yes — free cancellation within 24 hours of booking. For US/Canada flights, cancellations within 24 hours of reservation and 7 days or more before departure will be refunded in full by original payment method. For flights purchased on the Korea website, cancellation fees are waived within 24 hours of purchase.

Cancellation Fees

Fare Class	Fee
Basic Economy	Non-refundable for most routes. For Seoul routes, cancellation fees apply (e.g., 5,000 JPY before departure for Tokyo-Seoul). Taxes and fees may be refunded.
Main Cabin	Non-refundable for most routes. For Seoul routes, cancellation fees apply (e.g., 10,000 JPY before departure for Tokyo-Seoul). Taxes and fees may be refunded.
Premium	Contact airline for details
Business	Contact airline for details

Change Fees

Fare Class	Fee
Basic Economy	Not permitted
Main Cabin	Not permitted
Premium	Contact airline for details
Business	Contact airline for details

Refund Method

Original form of payment for taxes/fees or eligible 24-hour cancellations. Vouchers available for Flex Biz package purchasers.

Same-Day Change

Not permitted

No-Show Policy

No refund of fare. Taxes and fees may be refunded if requested within 90 days of the travel date.

If Zipair Cancels Your Flight

When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.

Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.

The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.

Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).

How to Cancel

Log in to your ZIPAIR account on the official website.
Go to 'Booking and Fares' and select 'Changing or Cancelling a Reservation'.
Select 'Customer-initiated cancellations/refunds'.
Follow the prompts to cancel the booking and request a refund for eligible taxes and fees.

Tips

ZIPAIR tickets are generally non-refundable and non-changeable, so double-check your dates before booking.
If you need flexibility, consider purchasing the Flex Biz package which allows refunds via vouchers.
Even if the fare is non-refundable, you can request a refund for taxes and facility fees within 90 days of the travel date.
For US/Canada flights, take advantage of the 24-hour cancellation rule if you made a mistake.

Frequently Asked Questions

What is Zipair cancellation policy?: Zipair offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Original form of payment for taxes/fees or eligible 24-hour cancellations. Vouchers available for Flex Biz package purchasers.
Can I cancel a Zipair flight for free?: Yes — For US/Canada flights, cancellations within 24 hours of reservation and 7 days or more before departure will be refunded in full by original payment method. For flights purchased on the Korea website, cancellation fees are waived within 24 hours of purchase.
What is Zipair cancellation policy after 24 hours?: Once the 24-hour window expires, fees apply by fare class. Main Cabin: Non-refundable for most routes. For Seoul routes, cancellation fees apply (e.g., 10,000 JPY before departure for Tokyo-Seoul). Taxes and fees may be refunded.. Basic Economy: Non-refundable for most routes. For Seoul routes, cancellation fees apply (e.g., 5,000 JPY before departure for Tokyo-Seoul). Taxes and fees may be refunded.. Premium: Contact airline for details.
What is Zipair's change fee?: Main Cabin: Not permitted. Basic Economy: Not permitted.
How do I get a refund from Zipair?: Original form of payment for taxes/fees or eligible 24-hour cancellations. Vouchers available for Flex Biz package purchasers.
What happens if I no-show on Zipair?: No refund of fare. Taxes and fees may be refunded if requested within 90 days of the travel date.