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Zipair Cancellation & Change Policy (2026)

Last updated: May 12, 2026

Quick Answer

Zipair offers free cancellation within 24 hours of booking. After that, Main Cabin and above: non-refundable for most routes. for seoul routes, cancellation fees apply (e.g., 10,000 jpy before departure for tokyo-seoul). taxes and fees may be refunded.. Basic Economy: non-refundable for most routes. for seoul routes, cancellation fees apply (e.g., 5,000 jpy before departure for tokyo-seoul). taxes and fees may be refunded..

24-Hour Free Cancellation

For US/Canada flights, cancellations within 24 hours of reservation and 7 days or more before departure will be refunded in full by original payment method. For flights purchased on the Korea website, cancellation fees are waived within 24 hours of purchase.

Change Fees by Fare Class

Fare ClassChange Fee
basic EconomyNot permitted
main CabinNot permitted
premiumContact airline for details
businessContact airline for details

Cancellation Fees & Refund Type

Fare ClassCancellation Policy
basic EconomyNon-refundable for most routes. For Seoul routes, cancellation fees apply (e.g., 5,000 JPY before departure for Tokyo-Seoul). Taxes and fees may be refunded.
main CabinNon-refundable for most routes. For Seoul routes, cancellation fees apply (e.g., 10,000 JPY before departure for Tokyo-Seoul). Taxes and fees may be refunded.
premiumContact airline for details
businessContact airline for details

How Refunds Work

Original form of payment for taxes/fees or eligible 24-hour cancellations. Vouchers available for Flex Biz package purchasers.

Same-Day Flight Change

Not permitted

No-Show Policy

No refund of fare. Taxes and fees may be refunded if requested within 90 days of the travel date.

How to Cancel Your Zipair Flight

  1. 1Log in to your ZIPAIR account on the official website.
  2. 2Go to 'Booking and Fares' and select 'Changing or Cancelling a Reservation'.
  3. 3Select 'Customer-initiated cancellations/refunds'.
  4. 4Follow the prompts to cancel the booking and request a refund for eligible taxes and fees.

Expert Tips

💡 ZIPAIR tickets are generally non-refundable and non-changeable, so double-check your dates before booking.

💡 If you need flexibility, consider purchasing the Flex Biz package which allows refunds via vouchers.

💡 Even if the fare is non-refundable, you can request a refund for taxes and facility fees within 90 days of the travel date.

💡 For US/Canada flights, take advantage of the 24-hour cancellation rule if you made a mistake.

Frequently Asked Questions

Can I cancel a Zipair flight for free?▼
Yes — For US/Canada flights, cancellations within 24 hours of reservation and 7 days or more before departure will be refunded in full by original payment method. For flights purchased on the Korea website, cancellation fees are waived within 24 hours of purchase. Non-refundable for most routes. For Seoul routes, cancellation fees apply (e.g., 10,000 JPY before departure for Tokyo-Seoul). Taxes and fees may be refunded.
What is Zipair's change fee?▼
Main Cabin: Not permitted. Basic Economy: Not permitted.
How do I get a refund from Zipair?▼
Original form of payment for taxes/fees or eligible 24-hour cancellations. Vouchers available for Flex Biz package purchasers.
What happens if I no-show on Zipair?▼
No refund of fare. Taxes and fees may be refunded if requested within 90 days of the travel date.

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