Avianca (AV) — Complete Travel Guide
Everything you need to know about flying with Avianca: baggage policy, carry-on rules, online check-in, cancellation policy, seat selection, and expert tips to save money. This guide is updated regularly to reflect the latest Avianca policies.
Quick Facts About Avianca
- Baggage: Avianca allows 1 personal item and 1 carry-on bag for free on most fares, except XS which only includes a personal item.
- Carry-On Size: 22x14x10 in
- Check-In Opens: 48 hours before departure, or 24 hours for flights to/from the US, Puerto Rico, and Canada
Search Avianca Flights
Search consolidator fares on Avianca — prices not available on Google Flights or airline websites.
Avianca Baggage Policy Overview
| Type | Details |
|---|---|
| Carry-On | 55x35x25 cm (21.6x13.7x9.8 inches), 10 kg (22 lbs) max for Economy, 16 kg (35 lbs) for Business |
| Checked Bags | XS and S Fares: 0 bags. M and L Fares: 1 bag (23 kg). XXL Fare: 2 bags (32 kg each). |
| First Bag Fee | From $35 to $40 online, $85 to $100 at airport for international flights from US/South America |
| Max Weight | 23 kg |
Avianca Check-In Guide
- Opens: 48 hours before departure, or 24 hours for flights to/from the US, Puerto Rico, and Canada
- Closes: 60 minutes before international flights and 45 minutes before domestic flights in Colombia and Ecuador
- Methods: App · Kiosk · Web
1. Visit avianca.com or open the Avianca app. 2. Enter your booking code and last name. 3. Select passengers and verify travel documents. 4. Choose or purchase your seat and add any extra baggage. 5. Download or print your boarding pass. 6. Arrive at the airport 3 hours before international flights or 2 hours before domestic flights.
Avianca Travel Guides
Explore our detailed guides for Avianca:
- Avianca Baggage Policy — Checked bag fees, weight limits, oversized items, and tips to avoid fees.
- Avianca Carry-On Rules — Carry-on dimensions, personal item size, overhead bin access, and enforcement.
- Avianca Online Check-In — Check-in window, mobile app, boarding pass, and troubleshooting.
- Avianca Cancellation Policy — 24-hour rule, refund eligibility, change fees, and credit options.
- Avianca Seat Selection — Free vs paid seats, upgrade options, seat map, and best seat tips.
Save Significantly on Avianca Flights
Access unpublished consolidator fares on Avianca through our IATA-accredited network. Official airline e-tickets, no hidden fees.
Search Avianca FlightsFrequently Asked Questions
- What is Avianca’s checked baggage allowance?
- Checked baggage is not included in XS (basic) fares. Economy M fares include 1 bag up to 23 kg. Business class includes 2 bags up to 23 kg each. Maximum dimensions are 158 cm (linear) per bag.
- Does Avianca offer 24-hour free cancellation?
- Yes. Passengers can cancel within 24 hours of booking for a full refund, provided the flight departure is at least 7 days away.
- When does online check-in open for Avianca flights?
- Online check-in opens 24 hours before departure and closes 60 minutes before the scheduled departure time.
- Is Avianca part of an airline alliance?
- Avianca is a member of Star Alliance, providing passengers with access to partner lounges and reciprocal LifeMiles earning across 26 member airlines.
- Can I earn LifeMiles when booking through a travel agent?
- Yes. LifeMiles members earn miles on eligible agent-booked Avianca flights. Members should ensure their LifeMiles number is added to the booking before travel.
- Are Avianca tickets booked through travel agents valid official tickets?
- Yes. Avianca works with travel agents through GDS channels. Agent-booked tickets are official Avianca e-tickets that can be managed via avianca.com.
Why Book Avianca Through Camli?
- Below Published Prices — Consolidator fares below published prices
- Official E-Tickets — Issued directly in the airline's system
- Earn LifeMiles Miles — Earn LifeMiles miles on every flight
- Expert Support — Live agents available 24/7 by phone