Starlux Airlines (JX) — Complete Travel Guide
Everything you need to know about flying with Starlux Airlines: baggage policy, carry-on rules, online check-in, cancellation policy, seat selection, and expert tips to save money. This guide is updated regularly to reflect the latest Starlux Airlines policies.
Quick Facts About Starlux Airlines
- Baggage: Starlux Airlines includes at least 1 free checked bag (23 kg) and 1 carry-on (7 kg) plus a personal item on all flights.
- Carry-On Size: 22x14x9 in
- Check-In Opens: 48 hours before departure for flights to/from Asia, 24 hours before departure for flights to/from North America
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Starlux Airlines Baggage Policy Overview
| Type | Details |
|---|---|
| Carry-On | 56x36x23 cm (22x14x9 inches) or total 115 cm (45 inches). Economy/Premium Economy: 1 piece, 7 kg (15 lbs) max. First/Business: 2 pieces, 14 kg (31 lbs) total, max 10 kg (22 lbs) per piece. |
| Checked Bags | Economy (Limited): 1 bag (23 kg). Economy (Saving/Basic/Full) & Premium Economy: 2 bags (23 kg each). Business: 2 bags (32 kg each). First: 3 bags (32 kg each). |
| First Bag Fee | Included in all fares (1 bag up to 23 kg free in Economy Limited). Extra bag (overpiece) is $150 short-haul, $200 long-haul. |
| Max Weight | 32 kg |
Starlux Airlines Check-In Guide
- Opens: 48 hours before departure for flights to/from Asia, 24 hours before departure for flights to/from North America
- Closes: 1 hour before departure
- Methods: App · Kiosk · Web
1. Visit the STARLUX App or Website and click on 'Check-in & Fly', then 'Check-in Now', and select 'Online Check-in'. 2. Retrieve your booking by entering your booking reference, e-ticket number, or COSMILE ID along with your last and first name. 3. Confirm your flight information and enter your contact details. 4. Read and acknowledge the regulations on dangerous goods. 5. Provide passenger information and select your seat. 6. Obtain your boarding pass and complete the check-in process.
Starlux Airlines Travel Guides
Explore our detailed guides for Starlux Airlines:
- Starlux Airlines Baggage Policy — Checked bag fees, weight limits, oversized items, and tips to avoid fees.
- Starlux Airlines Carry-On Rules — Carry-on dimensions, personal item size, overhead bin access, and enforcement.
- Starlux Airlines Online Check-In — Check-in window, mobile app, boarding pass, and troubleshooting.
- Starlux Airlines Cancellation Policy — 24-hour rule, refund eligibility, change fees, and credit options.
- Starlux Airlines Seat Selection — Free vs paid seats, upgrade options, seat map, and best seat tips.
- Starlux Airlines Unaccompanied Minor Policy — Age requirements, fees, escort rules, and safety procedures.
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